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On-site Execution Management for Large Events: Role Division and Procedural Operations

Published: 2022-12-13

Due to the large number of participants and complex affairs at event sites, controlling all aspects of on-site work and ensuring smooth event progress poses a significant challenge for managers. To improve management efficiency during the implementation phase, procedural management should be adopted. Procedural management embodies a scientific management mindset; only through procedural implementation can standardized and scientific management be achieved. Therefore, the key to implementation design is to develop standardized operating procedures.

Based on the identities of main participants, they can be broadly divided into six categories: event organizers, venue operators, performers/hosts/contestants, stage/lighting/sound production teams, guests/audience, and media reporters. Management tasks can be allocated according to participant roles, with clear division of labor and each responsible for their own duties. This management approach can be termed "role management," where on-site management tasks are divided into several aspects based on participant identity, with each aspect assigned to a dedicated person. Ultimately, the project leader oversees all aspect leaders to coordinate and control on-site work.

The premise of role management is to scientifically divide roles for all participants, which is also the foundation for implementing on-site work. When dividing roles, attention should be paid not only to role independence but also to the systematic and interconnected nature of the work within each role, as the ultimate goal is to achieve clear division of labor and ease of operation. For example, in a press conference or fashion show with performances, the stage aspect involves sound, lighting, and stage design, while the performance aspect involves hosts, actors, and props. To ensure smooth performances, the stage team must fully cooperate with the performers' needs, and the performers must also understand the stage team's requirements. Since the two sides are closely linked, it might seem better to assign one person to oversee both, but given the numerous tasks on each side, one person may be overwhelmed, and the two groups have distinct system attributes, so separate management is preferable. Of course, communication between the two leaders is crucial. However, for small performances, one person managing both aspects may be feasible.

① Event organizers: mainly include the host, organizer, co-organizer, and other units and individuals involved in the overall planning and operation of the event. Regardless of procedures or actual handling, all organizing parties need close cooperation and communication, making their management and coordination vital.

② Venue operators: mainly refer to the venue owner or manager, such as the stadium authority when a concert is held at a stadium, or the street office or property management for community events. They play a role in checking and cooperating during the actual operation of the event.

③ Performers/hosts/contestants: include actors, hosts, contestants, panel speakers, and other individuals who perform, present, or speak at the event. These are distinguished from the event's main participants (the audience), who require separate management.

④ Stage/lighting/sound production teams: include staff responsible for stage construction, lighting installation, and sound debugging.

⑤ Guests/audience: include leaders, guests, judges, and audience members present. For some large events with numerous guests and frequent related activities, guests and audience may be managed separately.

⑥ Media reporters: include media invited to the event and those who come to cover it on their own. Every event generates some social impact, and many PR activities aim to increase publicity and expand influence. Media participation provides important reference for evaluating event effectiveness, so media management is treated as an independent aspect.

Sometimes, each aspect of a large event may involve many tasks, such as large performances where the performer aspect may involve props, accommodation, backstage equipment, etc. In such cases, further subdivision of tasks can be made based on role division.

In summary, role division should fully consider the specific circumstances of the event, and the division content should be determined accordingly to achieve twice the result with half the effort.

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